10. Time of charging

10. Time of charging 

No amount may be pre-authorised until a purchase agreement has been entered into. Charging for goods and services shall not take place until delivery has started, regardless of the medium.

• In the case of streaming services, charging may be carried out when streaming has started.
• Services consisting of the sending of passwords for later use. In this case, the earliest charging time is when the password is sent.
• Subscription-type services where charging takes place before delivery may be charged when the confirmation of the purchase is sent.
• In the case of competitions, charging for a question in a competition shall not take place until the End User has sent the answer.